Term and Conditions

Welcome to Shoes Shop! These Terms and Conditions govern your use of our website newwomensshoe.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who wish to purchase comfortable, stylish footwear. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on this website (text, images, logos, product designs including our Ankle Strap, Rocker Outsole, and other footwear technologies) is owned by Shoes Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our products (including Sandals, Sneakers, Slides, and specialty footwear with features like Multi-Strap or Easy Clean technology). However, slight variations in color or appearance may occur due to screen settings.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

3. Orders and Payments

3.1 Order Process

Placing an item in your cart does not reserve it. A contract is formed only when we send your order confirmation email. We process orders within 1-2 business days.

3.2 Pricing and Payment

All prices are in USD. We accept Visa, MasterCard, JCB, and PayPal. You agree to provide current, complete payment information. For payment security, we use industry-standard encryption.

3.3 Shipping

4. Returns and Refunds

4.1 Return Policy

4.2 Return Process

Contact us at [email protected] within 15 days with your order number. After approval, send items to:

Shoes Shop Returns
784 West Virginia Avenue
CARY, US 27512

4.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Credit card refunds may take 5-10 days to appear; PayPal refunds typically process within 24 hours.

5. User Responsibilities

5.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login details and restricting access to your devices.

5.2 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Interfere with other users’ enjoyment of the site

6. Limitation of Liability

Shoes Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use
• Minor variations in product appearance from website images
• Delays in delivery beyond our reasonable control (e.g., customs delays, natural disasters)

Our total liability for any claim related to your order shall not exceed the purchase price of the product in question.

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

7.2 Governing Law

These terms are governed by North Carolina law. Any disputes shall be resolved in Cary, NC courts.

7.3 Contact Us

For questions about these Terms, contact our customer service team at [email protected].